.oc-chat-launch{z-index:90;background:radial-gradient(120% 120% at 30% 22%, #ffffff29, transparent 58%), linear-gradient(150deg, var(--ink-mid,#3a587a) 0%, var(--ink,#28435f) 55%, #1c2f44 100%);width:52px;height:52px;color:var(--wl-gold-bright,#d8b877);cursor:pointer;border:0;border-radius:50%;place-items:center;padding:0;font-family:inherit;font-size:.85rem;transition:transform .2s,box-shadow .2s;display:grid;position:fixed;bottom:1rem;right:1rem;box-shadow:inset 0 1px #ffffff2b,inset 0 -1px #060c1466,0 3px 8px -4px #060c1473,0 12px 24px -12px #060c1499}.oc-chat-launch:hover{transform:translateY(-2px)scale(1.04);box-shadow:inset 0 1px #ffffff47,inset 0 -1px #060c1473,0 5px 12px -4px #060c1480,0 18px 32px -12px #060c14bf}.oc-chat-launch:focus-visible{outline:2px solid var(--wl-gold-bright,#d8b877);outline-offset:3px}@keyframes oc-launch-ring{0%{box-shadow:0 0 #d8b87761}60%,to{box-shadow:0 0 0 14px #d8b87700}}.oc-chat-launch-glyph{place-items:center;display:grid}.oc-chat-launch-label{color:var(--paper,#fbf8f6);white-space:nowrap;pointer-events:none;opacity:0;background:#121e2eeb;border-radius:999px;padding:.4rem .75rem;font-size:.8rem;line-height:1.2;transition:opacity .18s,transform .18s;position:absolute;right:calc(100% + .55rem);transform:translate(6px);box-shadow:0 0 0 1px #ffffff24,0 10px 24px -14px #060c14e6}.oc-chat-launch:hover .oc-chat-launch-label,.oc-chat-launch:focus-visible .oc-chat-launch-label{opacity:1;transform:none}.oc-chat-launch:before{content:"";border-radius:50%;animation:3.4s ease-out infinite oc-launch-ring;position:absolute;inset:0}@media (prefers-reduced-motion:reduce){.oc-chat-launch{transition:none}.oc-chat-launch:hover{transform:none}.oc-chat-launch:before{animation:none}.oc-chat-launch-label{transition:none;transform:none}}.oc-chat-nudge{z-index:90;border:1px solid var(--line-mid,#28435f29);background:var(--paper,#fbf8f6);border-radius:.9rem;align-items:stretch;max-width:min(17rem,100vw - 2rem);animation:.32s cubic-bezier(.22,1,.36,1) both oc-chat-nudge-in;display:inline-flex;position:fixed;bottom:4.75rem;right:1rem;box-shadow:0 14px 34px -20px #060c1499}.oc-chat-nudge:after{content:"";background:var(--paper,#fbf8f6);border-right:1px solid var(--line-mid,#28435f29);border-bottom:1px solid var(--line-mid,#28435f29);width:10px;height:10px;position:absolute;bottom:-6px;right:2.32rem;transform:rotate(45deg)}@media (max-width:480px){.oc-chat-nudge:after{right:2.07rem}}.oc-chat-nudge-body{color:var(--ink,#28435f);text-align:left;cursor:pointer;background:0 0;border:0;flex:1;padding:.62rem .5rem .62rem .8rem;font-family:inherit;font-size:.82rem;line-height:1.35}.oc-chat-nudge-x{color:var(--ink,#28435f);opacity:.5;cursor:pointer;background:0 0;border:0;flex:none;padding:0 .6rem 0 .35rem;font-size:1rem;line-height:1}.oc-chat-nudge-x:hover{opacity:.9}.oc-chat-nudge-body:focus-visible,.oc-chat-nudge-x:focus-visible{outline:2px solid var(--ink,#28435f);outline-offset:-2px}@keyframes oc-chat-nudge-in{0%{opacity:0;transform:translateY(6px)scale(.98)}to{opacity:1;transform:none}}@media (prefers-reduced-motion:reduce){.oc-chat-nudge{animation:none}}:is(body:has(.xp-overlay) .oc-chat-launch,body:has(.xp-overlay) .oc-chat-nudge,body:has(.xp-overlay) .oc-chat){display:none}body:has(.xp-overlay) .xp-overlay .oc-chat-launch{display:grid}body:has(.xp-overlay) .xp-overlay .oc-chat-nudge{display:inline-flex}body:has(.xp-overlay) .xp-overlay .oc-chat{display:flex}.oc-chat-launch.is-inline{width:auto;height:auto;box-shadow:none;color:var(--ink-mute,#667081);text-underline-offset:3px;background:0 0;border-radius:0;margin:0 auto;padding:0;font-size:.8rem;text-decoration:underline;display:inline-flex;position:static}.oc-chat-launch.is-inline:before{content:none}.oc-chat-launch.is-inline .oc-chat-launch-glyph{display:none}.oc-chat-launch.is-inline .oc-chat-launch-label{box-shadow:none;color:inherit;font-size:inherit;opacity:1;pointer-events:auto;background:0 0;border-radius:0;padding:0;position:static;transform:none}.oc-chat-launch.is-inline:hover{box-shadow:none;color:var(--ink,#28435f);transform:none}.oc-chat-root{display:contents}.oc-chat-root:has(.is-inline){justify-content:center;padding:1.5rem 1rem 2.5rem;display:flex}.oc-chat{z-index:91;transform-origin:100% 100%;background:0 0;border:0;border-radius:1.1rem;flex-direction:column;width:min(392px,100vw - 2rem);height:min(620px,100dvh - 6.95rem);animation:.26s cubic-bezier(.22,1,.36,1) both oc-chat-open;display:flex;position:fixed;bottom:5rem;right:1rem;box-shadow:0 0 0 1px #060c1438,0 2px 6px -2px #060c142e,0 30px 60px -30px #060c14a6}@keyframes oc-chat-open{0%{opacity:0;transform:translateY(10px)scale(.96)}to{opacity:1;transform:none}}.oc-chat-head{background:var(--ink,#28435f);color:#fff;border-radius:1.1rem 1.1rem 0 0;align-items:center;gap:.6rem;padding:.7rem .7rem .7rem .8rem;display:flex}.oc-chat-face{color:#ffffffeb;background:#ffffff24;border-radius:50%;flex:none;place-items:center;width:32px;height:32px;display:grid}.oc-chat-head-main{flex-direction:column;flex:1;gap:.1rem;min-width:0;display:flex}.oc-chat-title{font-family:var(--font-display,Georgia, serif);color:#fff;font-size:.98rem;line-height:1.15}.oc-chat-status{color:#ffffffb8;align-items:center;gap:.32rem;font-size:.71rem;line-height:1.2;display:inline-flex}.oc-chat-live-dot{background:#5fd08a;border-radius:50%;flex:none;width:6px;height:6px;animation:2.4s ease-out infinite oc-chat-pulse;box-shadow:0 0 #5fd08ab3}@keyframes oc-chat-pulse{0%{box-shadow:0 0 #5fd08aa6}70%{box-shadow:0 0 0 6px #5fd08a00}to{box-shadow:0 0 #5fd08a00}}.oc-chat-close{color:#ffffffb3;cursor:pointer;background:0 0;border:0;border-radius:50%;flex:none;place-items:center;width:28px;height:28px;padding:0;font-size:1.15rem;line-height:1;transition:color .15s;display:grid}.oc-chat-close:hover{color:#fff}.oc-chat-close:focus-visible{outline-offset:2px;outline:2px solid #fff}.oc-chat-disclosure{background:var(--paper,#fbf8f6);color:var(--ink-mute,#667081);margin:0;padding:.55rem .9rem .15rem;font-size:.7rem;line-height:1.4}.oc-chat-list{background:var(--paper,#fbf8f6);flex-direction:column;flex:1;gap:.55rem;min-height:0;padding:.8rem .9rem;display:flex;overflow-y:auto}.oc-chat-greet{align-items:flex-start;gap:.45rem;display:flex}.oc-chat-greet-face{color:#fff;background:linear-gradient(150deg, #d8b877 0%, var(--wl-gold,#b08a4a) 55%, var(--wl-gold-deep,#9a7b4a) 100%);border-radius:50%;flex:none;place-items:center;width:26px;height:26px;margin-top:.15rem;display:grid}.oc-chat-greet .oc-chat-msg{min-width:0;max-width:100%}.oc-chat-hi{font-family:var(--font-display,Georgia, serif);margin-bottom:.15rem;font-size:.95rem;display:block}.oc-chat-hi .oc-chat-wave{transform-origin:70% 80%;animation:1.6s ease-in-out .35s 2 oc-chat-wave;display:inline-block}@keyframes oc-chat-wave{0%,60%,to{transform:none}10%,30%,50%{transform:rotate(14deg)}20%,40%{transform:rotate(-8deg)}}.oc-chat-empty{color:var(--ink-mute,#667081);margin:0;font-size:.84rem;line-height:1.5;display:block}.oc-chat-dots{align-items:center;gap:4px;padding:.6rem .75rem;display:inline-flex}.oc-chat-dots i{opacity:.35;background:currentColor;border-radius:50%;width:6px;height:6px;animation:1.2s ease-in-out infinite oc-chat-blink}.oc-chat-dots i:nth-child(2){animation-delay:.16s}.oc-chat-dots i:nth-child(3){animation-delay:.32s}@keyframes oc-chat-blink{0%,80%,to{opacity:.28;transform:none}40%{opacity:.85;transform:translateY(-3px)}}.oc-chat-suggest{flex-wrap:wrap;gap:.35rem;margin-top:.45rem;margin-left:2.2rem;display:flex}.oc-chat-chip{text-align:left;border:1px solid var(--line-mid,#28435f2e);color:var(--ink,#28435f);font:inherit;cursor:pointer;animation:.3s cubic-bezier(.22,1,.36,1) both oc-chat-chip-in;animation-delay:calc(var(--i,0) * 60ms);background:#ffffffa6;border-radius:999px;padding:.42rem .75rem;font-size:.8rem;line-height:1.35;transition:background .15s,border-color .15s,transform .15s}.oc-chat-chip:hover:not(:disabled){border-color:var(--wl-gold,#b08a4a);background:#b08a4a1a;transform:translateY(-1px)}.oc-chat-chip:focus-visible{outline:2px solid var(--ink,#28435f);outline-offset:2px}.oc-chat-chip:disabled{opacity:.5;cursor:default}@keyframes oc-chat-chip-in{0%{opacity:0;transform:translateY(5px)}to{opacity:1;transform:none}}.oc-chat-more-body .oc-chat-chip{animation:none}.oc-chat-more-body .oc-chat-suggest{margin-left:0}@media (prefers-reduced-motion:reduce){.oc-chat-chip{transition:none;animation:none}.oc-chat-chip:hover:not(:disabled){transform:none}.oc-chat-hi .oc-chat-wave{animation:none}.oc-chat-dots i{opacity:.5;animation:none}.oc-chat{animation:none}.oc-chat-face:after{opacity:0;animation:none}.oc-chat-live-dot{animation:none}}.oc-chat-verdict{flex-wrap:wrap;align-items:center;gap:.4rem;margin-top:.35rem;display:flex}.oc-chat-verdict-note{color:var(--ink-mute,#667081);font-size:.76rem}.oc-chat-vote{border:1px solid var(--line-mid,#28435f2e);color:var(--ink,#28435f);font:inherit;cursor:pointer;background:0 0;border-radius:999px;align-items:center;gap:.25rem;padding:.28rem .55rem;font-size:.76rem;display:inline-flex}.oc-chat-vote:hover{background:#28435f0d}.oc-chat-vote:focus-visible{outline:2px solid var(--ink,#28435f);outline-offset:2px}.oc-chat-vote.is-human{color:var(--ink-mute,#667081);text-underline-offset:3px;border-color:#0000;padding-left:.25rem;text-decoration:underline}.oc-chat-vote.is-human:hover{color:var(--ink,#28435f);background:0 0}.oc-chat-handoff{width:100%}.oc-chat-handoff-row{gap:.4rem;margin-top:.3rem;display:flex}.oc-chat-handoff-row .oc-chat-input{min-height:2.1rem;max-height:2.1rem}.oc-chat-more{border-top:1px solid var(--line-mid,#28435f1f);margin-top:.5rem;padding-top:.7rem}.oc-chat-more-label{color:var(--ink-mute,#667081);letter-spacing:.06em;text-transform:uppercase;cursor:pointer;align-items:center;gap:.35rem;margin:0;font-size:.72rem;list-style:none;display:flex}.oc-chat-more-label::-webkit-details-marker{display:none}.oc-chat-more-label::marker{content:""}.oc-chat-more-label:after{content:"";border-bottom:1.5px solid;border-right:1.5px solid;width:.34rem;height:.34rem;transition:transform .18s;transform:rotate(45deg)translate(-1px,-1px)}.oc-chat-more[open]>.oc-chat-more-label:after{transform:rotate(-135deg)translate(-1px,-1px)}.oc-chat-more-label:hover{color:var(--ink,#28435f)}.oc-chat-more-label:focus-visible{outline:2px solid var(--ink,#28435f);outline-offset:2px;border-radius:2px}.oc-chat-more-body{margin-top:.45rem}@media (prefers-reduced-motion:reduce){.oc-chat-more-label:after{transition:none}}.oc-chat-msg{white-space:pre-wrap;overflow-wrap:anywhere;border-radius:1rem;max-width:90%;padding:.52rem .75rem;font-size:.86rem;line-height:1.5;animation:.24s cubic-bezier(.22,1,.36,1) both oc-chat-msg-in}@keyframes oc-chat-msg-in{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}.oc-chat-msg.is-user{background:linear-gradient(160deg, #33526f, var(--ink,#28435f));color:#fff;border-bottom-right-radius:.35rem;align-self:flex-end}.oc-chat-msg.is-assistant{border:1px solid var(--line-mid,#28435f21);color:var(--ink,#28435f);background:#fff;border-bottom-left-radius:.35rem;align-self:flex-start}@media (prefers-reduced-motion:reduce){.oc-chat-msg{animation:none}}.oc-chat-msg.is-routed,.oc-chat-msg.is-error{max-width:100%;color:var(--ink,#28435f);background:#9a7b4a1a;border:1px solid #9a7b4a4d;align-self:stretch}.oc-chat-thinking{color:var(--ink,#28435f);padding:0}.oc-chat-op{align-self:flex-start;align-items:flex-start;gap:.45rem;max-width:92%;display:flex}.oc-chat-op.is-cont{margin-top:-.35rem}.oc-chat-op-avatar{background:var(--ink,#28435f);color:#fff;border-radius:50%;flex:none;justify-content:center;align-items:center;width:32px;height:32px;margin-top:.05rem;display:flex}.oc-chat-op.is-cont .oc-chat-op-avatar{background:0 0}.oc-chat-op-main{flex-direction:column;align-items:flex-start;min-width:0;display:flex}.oc-chat-op-name{color:var(--ink,#28435f);opacity:.6;margin:0 0 .15rem .15rem;font-size:.68rem;font-weight:700}.oc-chat-op .oc-chat-msg.is-assistant{max-width:100%}.oc-chat-form{border-top:1px solid var(--line-mid,#28435f1f);background:#fdfcfb;border-radius:0 0 1.1rem 1.1rem;align-items:flex-end;gap:.45rem;padding:.6rem .6rem .7rem;display:flex}.oc-chat-input{resize:none;border:1px solid var(--line-mid,#28435f2e);min-height:2.4rem;max-height:7rem;color:var(--ink,#28435f);font:inherit;background:#fff;border-radius:1.2rem;outline:none;flex:1;padding:.55rem .85rem;font-size:.86rem;transition:border-color .15s,box-shadow .15s}.oc-chat-input:focus-visible,.oc-chat-input:focus{border-color:var(--wl-gold,#b08a4a);box-shadow:0 0 0 3px #b08a4a24}.oc-chat-send{background:var(--ink,#28435f);color:#fff;font:inherit;cursor:pointer;border:0;border-radius:.6rem;padding:.5rem .85rem;font-size:.84rem;font-weight:600}.oc-chat-send.is-round{background:linear-gradient(160deg, var(--wl-gold,#b08a4a), var(--wl-gold-deep,#9a7b4a));border-radius:50%;flex:none;place-items:center;width:2.4rem;height:2.4rem;padding:0;transition:transform .15s,box-shadow .15s,background .15s;display:grid;box-shadow:0 6px 16px -8px #9a7b4ae6}.oc-chat-send.is-round:hover:not(:disabled){transform:translateY(-1px)scale(1.03);box-shadow:0 10px 20px -8px #9a7b4af2}.oc-chat-send.is-round:active:not(:disabled){transform:translateY(0)scale(.96)}.oc-chat-send.is-round:disabled{box-shadow:none;color:#28435f80;background:#28435f24}.oc-chat-send:disabled{opacity:.45;cursor:default}.oc-chat-send.is-round:disabled{opacity:1}.oc-chat-send:focus-visible{outline:2px solid var(--ink,#28435f);outline-offset:2px}@media (prefers-reduced-motion:reduce){.oc-chat-send.is-round{transition:none}.oc-chat-send.is-round:hover:not(:disabled){transform:none}}@media (max-width:480px){.oc-chat{width:auto;height:calc(100dvh - 6.05rem);bottom:4.75rem;left:.5rem;right:.5rem}.oc-chat-launch{bottom:.75rem;right:.75rem}.oc-chat-nudge{bottom:4.5rem}}@media (max-width:1023.98px){body:has(.xp-overlay) .xp-overlay .oc-chat-launch{bottom:calc(.75rem + var(--xp-foot-clear,0px))}body:has(.xp-overlay) .xp-overlay .oc-chat-nudge{bottom:calc(4.5rem + var(--xp-foot-clear,0px))}body:has(.xp-overlay) .xp-overlay .oc-chat{bottom:calc(4.75rem + var(--xp-foot-clear,0px));height:min(620px, calc(100dvh - 6.05rem - var(--xp-foot-clear,0px)))}}@media (prefers-reduced-motion:reduce){.oc-chat-launch{transition:none}.oc-chat-launch:hover{transform:none}}.oc-chat-human-cta{background:var(--occ-blue);color:#fff;width:100%;font:inherit;cursor:pointer;border:0;border-radius:.7rem;justify-content:center;align-items:center;gap:.4rem;margin-top:.6rem;padding:.6rem .9rem;font-size:.86rem;font-weight:600;transition:transform .15s,box-shadow .15s;display:inline-flex;box-shadow:0 8px 20px -12px #28435fcc}.oc-chat-human-cta:hover:not(:disabled){background:var(--occ-blue-deep);transform:translateY(-1px);box-shadow:0 12px 26px -12px #28435fe6}.oc-chat-human-cta:disabled{opacity:.55;cursor:default}.oc-chat-human-cta:focus-visible{outline:2px solid var(--ink,#28435f);outline-offset:2px}@media (prefers-reduced-motion:reduce){.oc-chat-human-cta{transition:none}.oc-chat-human-cta:hover:not(:disabled){transform:none}}.oc-chat-live-banner{color:#1f6b42;background:#2f9e5f1a;border:1px solid #2f9e5f4d;border-radius:.5rem;justify-content:space-between;align-items:center;gap:.5rem;margin:0 0 .4rem;padding:.4rem .6rem;font-size:.78rem;font-weight:600;display:flex}.oc-chat-live-banner>span{text-align:center;flex:1}.oc-chat-live-leave{color:#1f6b42;font:inherit;cursor:pointer;white-space:nowrap;background:0 0;border:1px solid #2f9e5f59;border-radius:.4rem;flex:none;padding:.2rem .5rem;font-size:.72rem;font-weight:600}.oc-chat-live-leave:hover{background:#2f9e5f29}