Terms & Conditions

1. The Service

Occavia lets you build, publish, and manage digital invitation pages for weddings, birthdays, engagements, and other personal celebrations. Depending on the plan you choose, features can include RSVP collection and a guest list, an opening envelope with a personalised wax seal, a guest photo and video wall, an AI photo booth, seating, a live screen mode, a guest quiz, thank-you notes and a video reel. What each plan includes is shown on our pricing page at the time of purchase.

We may add, modify, or remove features at any time. We will notify you of significant changes by posting an update notice on the site or by email.

Your invitation page stays open to your guests until 3 days after your event date. After that, guests see a short notice that the celebration has taken place, while you keep full access to your invitation in your account. Photos and videos your guests share can be viewed and downloaded until 6 months after your event date, after which they are permanently deleted; the RSVPs and written wishes you received stay in your account. Please download anything you want to keep before then.

If you join our partner programme, the partner terms shown when you apply also apply to you, alongside these Terms.

2. Accounts

You must provide a valid email address. Sign-in is by magic link or Google OAuth. You are responsible for all activity that occurs under your account and for keeping your email access secure.

You must be at least 18 years old (or the applicable age of majority in your jurisdiction) to create an account.

3. Payment

Our plans (Save the Date, Invitation, Birthday Invitation and the made-to-order Custom plan), optional add-ons such as thank-you notes, and gift purchases are sold for a one-time fee shown before you pay. Online orders are processed by our reseller Paddle.com Market Limited ("Paddle"), which acts as the Merchant of Record: your contract of sale is with Paddle, and Paddle handles order-related customer service and returns. Custom orders are quoted individually and may be invoiced and paid by bank transfer or card directly to us.

Paddle collects and remits applicable taxes (including VAT/GST) on your behalf. Any billing disputes should be directed to Paddle in the first instance.

Your plan includes a set number of design edits that we make for you, as shown on the pricing page; they can be used until your event date. You can always edit your own invitation yourself.

A gift purchase gives the recipient a link to create one invitation; the link does not expire. Before the link is claimed, the purchaser can ask us for a refund; once claimed, the invitation belongs to the recipient and refunds are handled case by case.

4. Your Content

You retain full ownership of any text, names, images, and other materials you upload or enter ("Your Content"). By using the service you grant us a limited, non-exclusive, royalty-free licence to host, store, and display Your Content solely to operate the service for you and your guests.

You confirm that you have all necessary rights to Your Content and that it does not infringe any third-party intellectual-property rights, violate any law, or contain material that is defamatory, obscene, or otherwise harmful.

5. Guest Submissions

Your guests may submit RSVPs and upload photos or videos through your invitation page. You act as the data controller for this information with respect to your event, and you are responsible for handling it in accordance with applicable law and for obtaining any consents required from your guests.

By uploading photos, videos or messages to an invitation, a guest allows us to store them and show them to the host and the other guests of that event, solely to operate the service. Hosts can remove guest uploads at any time, and we remove content that is reported to us and breaks these Terms or the law. To report content, email hello@occavia.com.

The AI photo booth and other AI features create images or text with the help of third-party AI providers, listed in our Privacy Policy. AI results can be imperfect or unexpected, and every request passes an automated safety check. Guests choose whether to use the AI photo booth and are told before their photo is sent. Hosts decide whether to switch it on for their event.

6. Acceptable Use

You must not use the service: (a) for any unlawful purpose; (b) to upload or transmit malware or other malicious code; (c) to infringe the intellectual-property or privacy rights of others; (d) to send unsolicited bulk messages; or (e) to attempt to gain unauthorised access to our systems or disrupt their normal operation.

We may suspend or terminate your account immediately if we determine, in our reasonable judgment, that you have breached these acceptable-use rules.

7. Intellectual Property

The Occavia name, logo, invitation templates, and all other materials produced by us are our intellectual property. Nothing in these Terms transfers any ownership of our intellectual property to you.

8. Disclaimers

The service is provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by applicable law.

We do not warrant that the service will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.

9. Limitation of Liability

To the maximum extent permitted by applicable law, our total liability to you for any claim arising out of or relating to these Terms or the service — whether in contract, tort (including negligence), or otherwise — is limited to the total amount paid for the service in the twelve (12) months preceding the claim.

In no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of profits, or loss of goodwill, even if we have been advised of the possibility of such damages.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Termination

You may stop using the service at any time. You may delete your account from the dashboard or by contacting us. We may suspend or terminate your account and access to the service if you breach these Terms, with or without notice depending on the severity of the breach.

Upon termination, your invitation pages will no longer be publicly accessible. Your data will be retained or deleted in accordance with our Privacy Policy.

11. Governing Law & Disputes

These Terms are governed by the laws of the country of Georgia (Sakartvelo), without regard to its conflict-of-law rules. Any dispute that cannot be resolved informally shall be referred to the courts of the country of Georgia (Sakartvelo). Nothing in this clause affects any mandatory consumer-protection rights you may have under the law of your country of residence.

If you are a consumer, nothing above deprives you of the protection of the mandatory consumer law of the country where you live, or of your right to bring or defend legal proceedings in the courts of your country of residence; the choice of the courts of Georgia (Sakartvelo) above applies only so far as mandatory law allows.

12. Changes & Contact

We may update these Terms from time to time. Material changes will be communicated by posting an updated version here with a revised "Updated" date. Continued use of the service after the effective date constitutes acceptance of the revised Terms.

Questions about these Terms: hello@occavia.com